Privacy Policy
Last Updated: January 2026
Welcome to eighteen.co.nz ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit forms, contact us, or sign up for newsletters, we may collect your name, email address, phone number, and other contact details.
- Technical Information: We automatically collect your IP address, browser type, operating system, and device identifiers to improve our service and prevent fraud.
- Usage Data: We track pages visited, links clicked, time spent on site, and referral sources to understand user behavior and improve content.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze site performance.
How We Use Information
We use collected information for the following purposes:
- Analyzing site traffic and user behavior through analytics platforms
- Tracking affiliate referrals to casino partners and processing commissions
- Improving website functionality, design, and content
- Responding to your inquiries and providing customer support
- Sending promotional emails and newsletters (with your consent)
- Detecting and preventing fraudulent activity and security threats
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Track user behavior and site performance (Google Analytics)
- Affiliate Tracking Cookies: Monitor clicks and referrals to casino partners
- Marketing Cookies: Enable targeted advertising and retargeting
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality. For detailed cookie management options, visit allaboutcookies.org.
Third-Party Links
eighteen.co.nz contains links to external casino websites and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. We strongly encourage you to review their privacy policies before providing any personal information. Our inclusion of third-party links does not imply endorsement or control over their privacy practices.
Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications at any time
- Lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached
If you are accessing from the EU/UK, GDPR rights apply. If accessing from the US, CCPA rights may apply. Please contact us for region-specific requests.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Analytics data is typically retained for up to 26 months. Affiliate tracking data is retained for commission purposes and audit trails. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Website: eighteen.co.nz
We will respond to privacy inquiries within 20 working days in compliance with the Privacy Act 2020.